Frequently Asked Questions

Below are responses to some of the questions we most commonly receive.
Are your crates easy to assemble?

Absolutely! Just Fold, Bend, and Go!

You can put together our crates in minutes with only a screwdriver. Our one piece crates and pallet collars assemble in seconds. Also, disassembly is just as simple – No more filling up dumpsters with tradition wood packaging.

How sturdy are your collapsible crates?
Extremely. River Rock Crates are are multi-layer 1⁄4 plywood with galvanized steel profiles, making them extremely sturdy with high weight capacities and high stacking strength.
Are your crates environmentally friendly?
Yes! Sustainability is a core part of our mission. Our crates are lighter and require reduced storage needs as compared to traditional wood packaging. A large number of crates fit into a small footprint. Our crates are also reusable.
Can you print my logo on the crates?
Yes! We help extend your branding by printing your logo on each and every crate.
How long have you been in business?

Our team has over two decades of custom packaging experience.

What other services do you offer?

In addition to our customized collapsible crates, River Rock offers a wide range of support services, including:

  • Packaging Services
  • Packaging Consultation
  • Freight Services (Full containers, LTC, LTL, Line haul, Hotshot, J.I.T.)
  • Account Management
  • Inventory Management
  • Recycling/Sustainability/Returnable Services
  • On-site Packaging
  • Export Consultation
  • Product Testing
  • Database Integration
Have a question that isn’t answered here? Please contact us so we can help!

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